“When I began as a QA Analyst, I worked on specific tests with specific Bose equipment. My ears and eyes were the last lines of defense before customers got new updates or products. It was my job as an analyst to find any bugs, issues, or defects with an update/product before being released to the public.”
Jazz, hip-hop, and EDM. I listen to a lot of different genres of music now. Before I started working at Aspiritech 3 years ago, I pretty much only listened to rock. I have been working on the Bose team and testing audio equipment since the beginning, and I have been promoted from Quality Assurance (QA) Analyst to QA Analyst Level 2, then QA Level 3 Job Coach. Not only has my appreciation for music grown because of my job but so has my resume.
My introduction to the world of tech came way before Aspiritech. I went to college at Harper and studied Web Design and Development. After I took that class, I took classes on other coding skills at a coding boot camp to strengthen my expertise in web development. When I was hired by Aspiritech, it all clicked. I understood QA as completing various testing methods against what I had learned to work on as a developer. In QA we test for accessibility, functionality (like a button not working), or catastrophic defects (like a page not loading or a speaker with an endless updating loop).
When I began as a QA Analyst, I worked on specific tests with specific Bose equipment. My ears and eyes were the last lines of defense before customers got new updates or products. It was my job as an analyst to find any bugs, issues, or defects with an update/product before being released to the public. My specialty has become smart soundbars. As you could guess, I have listened to many songs, stations, playlists, movies, hi-def streaming services, and even weather reports from Alexa or Google Assistant on those speakers. Now that I’ve been promoted, I can help to answer all of my teammates’ questions, whether they be about defects, test cases, or functionality.
I was and continue to be an introverted type of person. However, since working at Aspiritech I can say that I’ve gained self-confidence, especially in my communication skills. Learning to understand different people’s points of view, being intentional about active listening, and setting goals have all helped me become the best Quality Assurance Job Coach for my team. I have found that once you understand the experience that each person has had, you can better comprehend how to communicate, especially with those of us who have neurodivergent backgrounds.
From a QA Analyst to a Job Coach, I have learned to adapt, to check in with my teammates, to challenge myself and others, engage with people, and best of all, collaborate. Working at Aspiritech has been a rewarding experience where I not only complete tasks but help people grow as individuals and as a team.