Frequently Asked Questions (FAQs)

Quite the contrary. Aspiritech analysts learn quickly, are experienced in testing a diverse array of technologies, and are more efficient due to their innate ability to focus for long periods of time. Our goal is long-term relationships. We like to think of ourselves as an outsource partner, not a vendor, and we strive to efficiently evolve with your testing needs.

Aspiritech’s management staff and QA leads have long careers in QA, extensive training, and an unparalleled commitment to quality and end-to-end user experience. Try a pilot with us and find out for yourself. As one client commented, “We started with them for the mission. We continued because they’re excellent.” 

Typically, most engagements start with a pilot project. The initial engagement involves information exchange about the required services, security, and tracking/communication tools. The second step involves signing a mutual NDA, SOW, and often also an MSA. The actual education/presentation of the project is done via videoconferencing.

Aspiritech utilizes actively-managed, industry-standard hardware and software firewalls at several levels within our network infrastructure, at all of our sites. We also utilize IDS/IPS to monitor traffic automatically, the logs of which are sifted through on a daily basis by our IT staff. We maintain a redundant internet connection at our main site to allow us to continue critical work during ISP outages. All networking equipment is set up on UPSes for the sake of surge protection and graceful shutdown during power outages, and cold spares are maintained for our most critical hardware. Sensitive and confidential data is stored and transmitted with industry-standard encryption.

We require all employees (and all non-employees with access to our systems) to complete regular cybersecurity awareness training and privacy awareness training. We are firm believers in the notion that a company’s employees are one of its most vulnerable attack surfaces. For one example, we conduct regular, randomized phish testing to spot-check our susceptibility to phishing attacks and to ensure that our people are familiar with the telltale signs of malicious email.

Aspiritech’s QA Analysts don’t require detailed test plans. We take pride in the fact that we can understand the software and test it without exhaustive steps. In fact, we can develop a test plan for you, along with writing quality test cases. All we do is QA—so building, monitoring, and managing test plans is our strength.

As a nonprofit, we can focus on delivering great service to our clients and a great work environment for our team.  In most ways, we look, operate, and act like any typical QA tech firm. Our nonprofit status enables tax-deductible contributions that support our training programs, autism specialists, and accommodations to best assist our team! 

Contact our Account Executives by emailing sales@aspiritech.org or call our office at (312) 945-8378. You may also fill out Aspiritech’s Contact Us form. If you’re local to Chicago, we can help you plan a visit to our Evanston headquarters!