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Digital Accessibility for for Life Sciences and Digital Health

Protect Patients and Providers With Accessible Digital Platforms

Digital health platforms from patient portals and telehealth apps to clinical research systems must be usable by everyone. This includes individuals with disabilities.

Accessibility failures can endanger patient safety, damage brand trust and trigger regulatory penalties. Aspiritech helps life sciences and digital health organizations embed WCAG and ADA compliance into design and development, ensuring platforms are inclusive and audit-ready.

The Challenge: Making Digital Health Accessible for All

Healthcare platforms must serve every patient, provide and researcher regardless of their disability status. Digital health organizations face overlapping pressures: strict regulatory standards (HIPAA, ADA, Section 508, WCAG), rapidly evolving technology and the need for seamless user experiences.

Without a structured accessibility strategy, organizations risk regulatory non-compliance penalties and reduced trust among users. Inaccessible platforms can slow create operational bottlenecks and break the trust of patients and providers.

The Cost to Fix Bugs Increases in Later Development Stages

A bar chart showing that the relative cost to fix bugs is about 2x when detected in the Requirements/Architecture stage, 5x in the Coding stage, 10x in the Integration/Component Testing stage. 15x in the System/Acceptance Testing stage, and 30x in the Production/Post-Release stage.

Source: National Institute of Standards & Technology

The effort—and cost—involved in identifying and fixing defects increases exponentially as software moves through the development cycle.

We’ll help your team identify and remediate accessibility issues in the testing phases, which mitigates costs and prevents major outages and downtime.

The Solution: Human-Led Accessibility Programs

Aspiritech delivers human-led accessibility programs tailored for regulated digital health environments. We combine disability-informed user testing, expert audits, remediation roadmaps and team enablement to make accessibility an integral part of the development lifecycle.

Our approach combines:

  • Accessibility audits that evaluate patient portals, telehealth apps and research platforms using assistive technologies to identify real-world usability gaps

  • Remediation roadmaps to provide prioritized plans aligned with release schedules and compliance deadlines

  • Ongoing accessibility testing embedded throughout development to prevent regressions and maintain inclusive design standards

  • Team training and enablement to equip in-house teams with the knowledge and skills to sustain accessibility practices over time

By embedding accessibility from the start, organizations protect patient experience and brand reputation while maintaining compliance standards.

Outcomes That Matter

Partnering with Aspiritech delivers measurable results:

  • Reduced ADA and regulatory risk across patient-facing and research platforms
  • Improved usability for patients, providers, and clinical staff
  • Faster remediation and compliance timelines aligned to release schedules
  • Stronger brand trust and patient engagement
  • Scalable accessibility practices integrated into daily workflows

Accessibility becomes a competitive advantage, enabling organizations to provide equitable care and reliable research platforms.

 

A female Aspiritech employee wearing a gray sweater and headphones smiles at the camera. She's sitting at her workspace in an open office, with additional employees passing by in the background.

Get Better Digital Accessibility Solutions Now

Let Us Know How We Can Help!

Aspiritech is your optimal compliance and usability partner. Our disability-informed approach combines regulatory expertise, human-centered testing and practical remediation to ensure digital health platforms are accessible and outcome-focused.

Send us an email or set up a time to discuss how we can help your team build platforms that are inclusive and compliant with today’s accessibility standards.

Case Study: Making HSRI's Digital Health Resources Accessible for All

Human Services Research Institute (HSRI) provides technical assistance and resources for organizations serving people with disabilities. When HSRI launched a new Traumatic Brain Injury Technical Assistance and Resource Center website, it needed a scalable solution to ensure accessibility and compliance across all digital content.

 

From Limited Capacity to Structured Accessibility

HSRI had deep subject matter expertise but limited staffing to execute a comprehensive website build with full accessibility compliance. Manual updates on the previous platform were slow, and maintaining ongoing accessibility for multiple resource sites was a challenge. Without a structured accessibility approach, content could be unavailable to key audiences.

 

Implementing Human-Led Accessibility Programs

Aspiritech conducted structured audits and remediation, embedding accessibility expertise throughout the development lifecycle. Our approach included:

  • Reviewing websites and resources using assistive technologies to identify usability gaps

  • Creating prioritized remediation plans aligned with launch timelines and ongoing content updates

  • Conducting hands-on remediation and guidance for HSRI’s teams to maintain compliance

  • Troubleshooting platform-specific challenges to avoid costly development fixes

By combining technical expertise, mission alignment and neurodivergent problem-solving, Aspiritech ensured HSRI’s websites launched on schedule. HSRI now has a sustainable framework for quarterly audits and ongoing accessibility maintenance of their fully accessible, user-friendly platforms.

 

Client Testimonial

Alexandra Bonardi
Vice President, Intellectual and Developmental Disabilities
HSRI
"The fact that Aspiritech creates valued employment and career development for a neurodiverse group of employees aligns very well with our intent to ensure the companies we do business with share the values of HSRI as an organization."

Frequently Asked Questions About Digital Accessibility for Pharmaceutical, Biotech and Digital Health Organizations

We work with patient portals, telehealth apps, clinical research platforms, diagnostic websites and other regulated healthcare systems.

Our team is made up of Section 508 Trusted Testers certified by the Department of Homeland Security. They perform human-led audits, remediation and ongoing testing to meet WCAG, ADA, Section 508 and other regulations.

Yes. We can provide flexible, embedded teams and regularly scheduled audits to ensure continuous compliance as platforms evolve.

Our analysts troubleshoot accessibility issues with content management systems, third-party integrations and custom code to find practical solutions that avoid costly fixes.

We combine expert testing with neurodivergent talent. Our team members have disability-informed lived experiences and a keen dedication to systems improvement that uncover issues automated tools often miss.