Digital Accessibility for Financial Services and Insurance
Reduce ADA Risk While Improving User Experience
Accessibility failures in banking, insurance and fintech platforms create compliance headaches, They also impact real-life users and brand trust. Customers who cannot navigate your platform or complete critical transactions may abandon your services or file complaints.
Aspiritech helps finance-based ecosystems embed accessibility into product design and development, ensuring WCAG 2.1 and ADA compliance while delivering inclusive experiences that enhance brand reputation and customer retention.
The Challenge: Achieving Accessibility in Complex Systems
Financial services and insurance platforms evolve quickly and are heavily regulated. Accessibility is often treated as an afterthought, leaving gaps across devices and applications.
Many organizations struggle with limited in-house accessibility expertise and fragmented testing across product teams. Evolving WCAG and ADA requirements combined with compliance deadlines and audit obligations further complicate workflows.
Without a strategic, integrated approach, accessibility can feel reactive and costly. Product launches and customer satisfaction become casualties of unforeseen compliance issues.
The Cost to Fix Bugs Increases in Later Development Stages
Source: National Institute of Standards & Technology
The effort—and cost—involved in identifying and fixing defects increases exponentially as software moves through the development cycle.
We’ll help your team identify and remediate accessibility issues in the testing phases, which mitigates costs and prevents major outages and downtime.
The Solution: Human-Led Accessibility Embedded into Workflows
Aspiritech delivers a human-led accessibility program tailored for finance-based ecosystems. Our approach includes:
- Comprehensive WCAG 2.1 audits using real assistive technologies to uncover gaps automated tools often miss
- Prioritized remediation roadmaps aligned to release schedules and compliance deadlines
- Ongoing accessibility testing embedded in development cycles to prevent regressions
- Team training and enablement for design and engineering staff, ensuring accessibility standards are achievable in the long term
When you partner with Aspiritech, accessibility becomes a proactive, integrated capability rather than a reactive compliance task. Our neurodivergent team applies unmatched attention to detail and empathetic problem-solving to deliver consistent reliability across every platform.
Outcomes That Matter
Organizations that partner with Aspiritech experience measurable impact:
- Reduced ADA and compliance risk, protecting brand and avoiding fines
- Improved usability and engagement for all users, enhancing retention and customer satisfaction
- Accelerated accessibility integration, ensuring compliance is part of product delivery
- Sustainable, human-led accessibility practices that scale across teams and platforms
In making sure that every user can access your platform, our team gives you a competitive edge and greater potential for meaningful growth.
Get Better Digital Accessibility Solutions Now
Let Us Know How We Can Help!
Aspiritech combines deep compliance expertise with real-user testing to protect finance-based ecosystems and brand reputation. Accessibility becomes a strategic advantage instead of a retrofitted obligation.
Send us an email or set up a time to discuss how we can help your team build platforms that are inclusive and compliant with today’s accessibility standards.
Case Study: Accessibility Excellence for Aon’s YPR Website
Ensuring digital accessibility in complex finance-based ecosystems requires deep expertise and real-world testing.
Our partnership with Aon demonstrates the value of neurodivergent talent in delivering precise, user-focused accessibility solutions.
By combining our accessibility expertise with Aon’s commitment to inclusive platforms, we executed a project that ensured both high-quality outcomes and regulatory conformance.
Ensuring WCAG 2.1 AA Conformance
Aon engaged Aspiritech to audit its YPR website to meet WCAG 2.1 AA standards, which is a critical requirement for accessibility and regulatory compliance. Our human-led team conducted a thorough audit, evaluating functional areas, testing across devices, and leveraging real assistive technology to uncover gaps that automated tools often miss.
The engagement included:
- Test planning: Reviewed compliance requirements, assessed devices and tools, and scoped testing hours and team allocation.
- Test execution: Ran structured test sessions, executing planned accessibility checks across web and mobile platforms.
- Bug review: Triaged findings, eliminated duplicates and misinterpretations, and validated fixes.
- Closure: Generated a comprehensive compliance report verifying WCAG 2.1 AA conformance and highlighting ongoing monitoring needs.
Amplifying Accessibility Expertise
Our neurodivergent operational team brings unique strengths and disability-informed experience to accessibility testing. These skills are critical for identifying subtle usability issues and verifying conformance across assistive technologies. We’re dedicated to ensuring that every user can navigate digital platforms successfully.
We helped Aon verify WCAG 2.1 AA conformance, reducing ADA and regulatory risk. Our partner improved usability for employees and clients by establishing sustainable accessibility practices within development cycles.
Client Testimonials
Frequently Asked Questions About Digital Accessibility for Financial Services and Insurers
Our team embeds directly with yours to perform audits and guide remediation, making accessibility a natural part of your product development.
Yes. Our onshore, human-led approach scales accessibility expertise across teams without requiring additional hires.
We perform thorough audits, create prioritized remediation plans and integrate testing into CI/CD pipelines. This ensures platforms meet ADA requirements and other applicable regulations for financial sectors.
Neurodivergent professionals bring disability-informed experiences and unique problem-solving skills that uncover subtle usability and compliance issues. Our empathetic approach improves the quality and reliability of every release.
Our accessibility team is made up of neurodivergent tech professionals who have completed and passed the Department of Homeland Security’s Section 508 Trusted Tester certification program and exam.