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Empire Today Case Study

Over the course of a decade-long partnership, Aspiritech helped Empire Today maintain a reliable, compliant customer-facing website through continuous functional QA and accessibility testing.

Introduction

Client Overview

Empire Today is one of the country’s largest flooring and carpet retailers, operating a customer-facing website where consumers schedule service appointments and browse products.

As a primary driver of new business, the site had to function reliably and deliver a satisfying user experience while carrying legal obligations around accessibility compliance.

The Challenge

Empire Today — and later Luna Flooring, which the retail leader acquired — needed a long-term quality assurance (QA) partner who could keep pace with a continuously evolving website.

Regular feature additions, integrations and several full-site redesigns demanded ongoing attention. At the same time, complaints tied to 508 accessibility gaps made compliance testing imperative.

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Introduction

Client Overview

Empire Today is one of the country’s largest flooring and carpet retailers, operating a customer-facing website where consumers schedule service appointments and browse products.

As a primary driver of new business, the site had to function reliably and deliver a satisfying user experience while carrying legal obligations around accessibility compliance.

The Challenge

Empire Today — and later Luna Flooring, which the retail leader acquired — needed a long-term quality assurance (QA) partner who could keep pace with a continuously evolving website.

Regular feature additions, integrations and several full-site redesigns demanded ongoing attention. At the same time, complaints tied to 508 accessibility gaps made compliance testing imperative.

Send a PDF Version of This Case Study to Your Inbox 

Solution

Aspiritech’s Approach to QA & Accessibility Testing

Aspiritech provided ongoing functional QA and accessibility testing across the full lifespan of Empire Today’s website, including multiple redesigns and continuous feature development.

Our work included:

  • Regular testing of appointment scheduling and other customer-facing forms, with data logging to support backend validation
  • Feature testing for widgets, chatbots and other integrations
  • Smoke testing each release to protect existing site stability
  • Ad hoc testing to complement structured test plans
  • Ongoing 508 accessibility testing to identify and address compliance gaps

Implementation

Aspiritech worked alongside Empire Today’s development team across repeated cycles of feature implementation and site redesign.

Each new release was tested for both functionality and potential regressions. Accessibility testing ran in parallel to help the client stay ahead of compliance risks.

Results

Key Outcomes

  • Supported countless feature implementations and several full website redesigns over 10+ years
  • Maintained stability of a revenue-critical appointment scheduling system through continuous testing cycles
  • Reduced 508-related legal exposure through ongoing accessibility testing
  • Provided a consistent, trusted QA presence across a decade of business and technology change

E-commerce & Retail Solutions Provided by Aspiritech

Aspiritech is a Chicago-based tech services provider that offers clients a robust selection of solutions that are custom-designed for each business’s needs. This includes:

  • Functional and regression QA testing
  • WCAG and 508 accessibility audits
  • Form and workflow validation
  • Flexible, ongoing engagement models tailored to client needs

Our services delivered by a highly skilled, detail-driven team of neurodivergent professionals. Our team member hold industry-recognized certifications in both QA and accessibility:

  • QA: ISTQB Foundation and ISTQB Agile, certified by ASTQB
  • Accessibility: DHS Trusted Tester (Section 508) and CPACC

Explore more e-commerce and retail solutions to learn what we can accomplish for you.

The value of a trusted QA partner isn't measured in a single engagement, but in time spent providing reliable delivery, compliance confidence and platforms that move the business forward.

Talk With Our Sales Team

Ready to connect and learn how Aspiritech can help you find the tech solutions your business needs? Schedule a call with Business Development & Partnerships Manager Brenda Hauf or send her an email to get started.